FREQUENTLY ASKED QUESTIONS
Get answers to your questions about self-storage and indoor boat/RV parking in Delaware, OH.
Simplify your storage experience with Buckeye Storage's informative FAQ section.
Where is Buckeye Storage located?
Buckeye Storage is conveniently located at 173 Johnson Dr in Delaware, OH 43015. Our facility is in close proximity to Powell, Delaware, Lewis center areas.
What are the office hours?
Our office is open seven days a week from 9:00 AM to 5:00 PM.
What are the access hours?
We offer 24-hour access to our facility for your convenience.
Am I required to store long-term?
No, we offer both short-term and long-term storage options to accommodate your needs.
What unit size do I need?
Our facility offers a variety of unit sizes to suit your storage requirements. You can consult our online storage calculator or our friendly staff can assist you in determining the right size for your belongings.
How can I get in touch with your management or staff, if I need help?
For troubleshooting and general inquiries during office hours, please reach out to us at 740-880-7949.
What are the items that are prohibited in storage units?
1. Perishables
2. Hazardous/Flammables/radioactive/toxic materials
3. Stolen and illegal goods
4. Weapons and ammunition
5. Living and dead items
6. Wet items
7. Priceless and irreplaceable items
8. Money(not covered by insurance)
9. Medical waste
What unit size do I need?
Our facility offers a variety of unit sizes to suit your storage requirements. These include: 5x5, 5x10,8x20,10x5, 10x10, 10x20, 10x30
You can consult our <Hyper link>online storage calculator<Hyper link> or our friendly staff can assist you in determining the right size for your belongings.
Do I need to provide my own lock?
Our premium locks are stainless steel to stand up to the weather with ease and are among the best in the industry to keep your stuff safe & secure. To buy a premium lock with a rental unit please reach out to the facility support.
How much notice must be given when I move out?
We require a 4 weeks notice to move out.
When are payments due and how do I pay my bill?
Payments are due on the 1st of every month. A grace period of 7 days is charged before a late fee of $25 is charged. Payments can be processed by mail or you can easily <Hyper link> pay your storage bill online<Hyper link> through our secure online bill pay system.
All of our facilities are equipped with a payment drop box; however, we do not recommend this option for cash payments.
Do you have automatic payment options?
Yes, we do. You can sign up for autopay during online registration or at any point while you are a customer with us. We will automatically deduct your monthly charges from a credit card, debit card or a bank account.
What happens if I'm late with my payments?
If your payment is late, we grant every customer a 7 day grace period. Late fees will be charged after the 7th day past your due date.To avoid the possibility of late fees, we recommend signing up for autopay.
How do I pay my storage bill?
How do I rent a unit?
Renting a unit is simple! You can rent a unit online through our website or visit our facility during office hours.
What documentation do I need to rent a unit?
To rent a unit, you will need a valid photo ID such as a driver's license, passport, or state-issued ID.
What storage options do you offer?
We offer self-storage units as well as indoor boat/RV parking to meet a variety of storage needs.
What security features do you offer?
There is no self-storage facility that can guarantee the absolute safety of your belongings. However, our facility is equipped with security cameras, secure units, and 24-hour access to ensure the safety and security of your belongings.
What if I fail to pay my rent/late fees?
If rent and associated fees are not paid, you are at risk of the contents of your unit being sold at auction to pay for unpaid rent, fees and any costs of sale incurred by the facility.We never want this to happen and we will work with you to be flexible on providing multiple pay options.